Giveaway: Share Your Ideas to Make Ulefone Paris Perfect

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  • Kubis

    1. Don´t lie to your costumers about shipping date!
    Paris should be shipping by 25th September as claimed by sellers and Ulefone. I have canceled my order at Gearbest from 20th September when I found out it was not shipped by 10th October. I far as I can see on other re-sellers many people complain their order was still not shipped as today as Paris delivery is still delayed by producer by not stocking sellers.

  • Octavian

    I order at Gearbest from 18th September and still not shiped until today. Probably will shiped in 2-3 weeks :(
    Ulefone not appear to be a serious company because delayed very much sending their product to suppliers.

    • Elisabete Moura

      Hi,
      I ordered the black Ulefone Paris on Gearbest on September 27th and
      it was shipped on October 12th. Maybe you should contact Gearbest.

  • Captain Cook

    After one week of use, i see Ulefone Paris is very handy, smooth and beautiful. You guys fulfilled your promise about a device of “extreme balance”. I like the U-launcher which allows me to change the themes and it’s like making a new phone. I suggest you can add more themes to the theme store and maybe enable users to create their own. That’ll be very good marketing for your company, too.

    • Hi, we are now preparing for the establishment of our official forum. After it is on, we’ll open more data and codes to users for them to have fun of creating, including the U-launcher theme customization. Thank you.

  • Iron Thor

    Good and beautiful phone, and my suggestion is, just keep up the good work in later models. If you build every phone like you do Paris, you’ll be a successful company and may live a hundred years, well, if we still use mobile phone then.

    • Thank you for the praise. We’ll keep up good work and insist on the spirit of “extreme balance” in the future.

  • Director Fury

    Hi, i suggest Ulefone release a golden version of Paris, because i love golden. If you do that, i’ll definintely buy one, because i see everywhere positive reviews about the phone.

    • Hello, i can confirm you, golden version is possible and we already have been designing it. And it will come out different from any golden phones which are usually deemed as greasy.

  • Android Hound

    Ulefone Paris is a fantastic device, its quality has exceeded my expectations for a phone of its price. Since Ulefone want to make it better, i think you can make some customization over the stock android. I don’t expect a small team like you to make a overhauled ROM like MIUI or Flyme, but you can at least make some changes over the icons and add some practical functions like traffic management. Yes U-launcher is good, but i prefer customization on the stock ROM.

    • Thank you for the feedbacks.

  • Gigi Grace

    When i receive the Paris the first update has already been released. That’s a good sign that Ulefone is serious about Ulefone Paris and i’m happy to see that. Hope you can update the software oftener. A practical suggestion is don’t let apps open itself after installation. Yes, i will certainly open the app after installation but i want to do it myself. Please return me the fun.

    • Thanks for the feedback, yes we’ve been aware of the self launch, and we’ll fix it soon and return you your joy as you said.

  • Xu Tan

    My suggestion is to make a 5.5-inch Ulefone Paris Plus. I like the design, but i like big display for better visual experience. Yeah, 5-inch is very good for one-hand operation, but i don’t care because i am an animal of my eyes.

  • tech mi

    We hope to have more than one color, a color series.

  • Geek Tech

    Ulefone Paris is exellent both design and function, but please don’t let SMS notification show on the center of the display. It’s too easy for other to peek my privacy.

    • Hello, this function is optional. You can open the SMS app, click the menu button (the touch key left to the home button), choose settings, notifications, and uncheck Popup notification, and then it will only show one the top blanck of the display.

  • tech mi

    I hope that the system can automatically classify the software, so, I need to find it easier to use the software.

  • ljan ryan

    My suggestion is, do more give aways and people who have got phone will say your good to their friends. :) I know it’s not practical, and a practical suggestion is notification is mute when you use the flip cover, please fix it soon.

    • Yes, we’ve already solve the problem and we’ll release new softwar later with other updates.

  • Hieu Nguyen

    There are a few things that I could suggest after setting up and testing the phone prior to handing it over to my mother-in-law…

    1) new apps installed via play store launch immediately after they’ve been installed which is very annoying especially if you’re installing multiple apps at the same time. Please fix this so apps don’t auto launch after being installed.
    2) the camera software is very very outdated and performs very poorly. Photos are only decent when there is ideal/very good lighting. Also, the shutter speed is very slow especially in poorly lit conditions. The UI looks like its from a camera app on a phone that is over 5 years old. And also, photos can get very grainy and produce purple/green artefacts on them. Please fix these issues and update the camera software
    3) the phone gets hot very fast – need better thermal optimisation
    4) gallery app is also very outdated and too basic. Needs a fresh overhaul especially with the UI

    • Thank you for the feedbacks. The first should be solved soon and for the rest, we’ll try.

      • Hieu Nguyen

        Thought I’d also add this in regards to your flip case for the Ulefone Paris.. Please extend the functionality of the widget when the screen is closed – it would be great if you could actually perform actions from this screen when the case is closed (e.g. answer or reject calls, reply to text messages, reply to Facebook/whatsapp/wechat messages and so forth. right now it’s pretty useless as you can only just see the time, and control music playback..

        • hi, tell our customer service your purchase information and he’ll help you.

    • Congratulations. You are chosing as one of the 10 winners. Please contact our customer service giving your shipping information. But please don’t be mistaken that we want to bribe you so that you can stop complaining everywhere about us. If you want to keep say bad of us, it’s your undeniable right.

      • Hieu Nguyen

        Hi and thanks for choosing me. To let you know, I do not say the things I do to badmouth you. I could not seem to get the appropriate response and only after more people who also suggested improvements on the camera did I see any response back regarding it. Thank you for taking all of our suggestions in mind and will hopefully see better performance with the upcoming OTA update you are releasing this week.

      • Hieu Nguyen

        ‘ve sent shiping information, chek!

  • Němec Jiří

    I hope my paris will arrive in next week, then i will add next suggestions.

    1) Security updates every month for next 2 years
    2) publish source code, let community made perfect rom and then adopt best ideas
    3) disconnect mobile data when phone is connected to wifi
    4) preinstall swiftkey as default keyboard, Android System WebView to have updated webcomponent
    5) gesture to activate one hand mode, for example on my xiaomi i have to swipe between home and back button to right mode and between home and menu to left
    6) priorize dialer and sms app to keep them in memory

    • Thank you for so many suggestions. source code publishing i guess will be possible after we build up the forum. Other suggestions will also be considered.

      • Němec Jiří

        Today i received my Paris. Thank you for Miracast and camera2 api support.

        8) update call and sms app, for start please update icons to Lollipop ones (i use launcher3), it looks like some 4.0 icon. Now i use for sms Messenger from google, it’s much better app, faster with better UX.

        9) Photo app even dont’ look like something from android 4, but i think i remember some design elements from android 1.6 on first HTC Dream android phone.

        10) And in photo drivers please fix color tone, it sometimes made too much purple photos.

        11) preview in camera apps looks terrible in low light conditions

        12) automatic run app after install is insane, i have in google backup about 50 apps, i have allowed to restore from backup and then it runs about all 50 apps.

        13) app permission is too obtrusive, i want to turn it off completery without any notification. And if i want to use it (i do) i don’t see in it possibility to set app is trusted. I have to change permission to always allow on all permissions. And i suggest to pay some translators for this app.

        14) i really like little yellow display, but this is too much

        15) i found some glitch, i wasn’t able to turn off sound after tap to display, i have reseted settings of audio profile and then it magically worked.

    • Congratulations. You are chosing as one of the 10 winners. Please contact our customer service giving your shipping information. And thank you very much for keeping attention to our products.

      • Němec Jiří

        Thanks, congratulations to other winners, too.

  • Cezar Crican

    Since there are a lot of people talking about camera software, I will ask:

    Since the camera sensor seems to be pretty good, ( http://www.ovt.com/download_document.php?type=sensor&sensorid=176), is it possible to make it able to record at higher fps rate? e.g. 120, 240, even in lower resolutions or for shorter periods of time ?

    • Hello, we’ll consider the feasibility. But seems OV13850 support at most 30fps. Did you see otherwise?

  • Javi

    please optimize the quality of photos. This OmniVision sensor is of good quality but the photos that makes this phone are quite poor quality.

    • First of all, thank you for the feeback. Can you specify which parts you don’t like about Ulefone Paris Camera?

      • Javi

        lack definition in the image in the main camera. At night, the pictures are poorly defined. The front camera has little wide angle.

        can you thell me if know if they can install MIUI roms or flyme as you?

      • Jose Antonio Garcia Blanco

        In particular, improve the definition, the sensor is capable of better mobile photos from other brands.

        Night shots with too much noise, I think you could optimize the operation of the camera in an update.

        Cheers

  • Jose Antonio Garcia Blanco

    could be manufactured as a rear cover option with higher capacity battery

    Optimization of battery consumption

    Quality improvements Photo

    more brightness buttons, back and menu

    I love everything else like this

    • Thank for for the suggestions. About photo quality, can you specify? Thanks again.

      • Kubis

        Its very clear: bit tendency to overexpose sky, Handles bad high contrast photos like sky/tree etc., lot of purple optical artifact, white balance have tendency to produce violet pictures, colors balance is not very natural.

      • Jose Antonio Garcia Blanco

        In particular, improve the definition, the sensor is capable of better mobile photos from other brands.

        Night shots with too much noise, I think you could optimize the operation of the camera in an update.

        Cheers

  • Mickey Lopez

    I would add a function where we can enable root, so we can develop our own apps, and create a Ulefone Store!

    • That’s sounds very nice. We’ll consider it after we open our forum. We presently don’t offer rooting tool or guidance because that will delete IMEI and wireless update and cause some expected issues, which will be very hard for us deal with in such a distance. But with a forum where everybody can help everybody else, we will have the confidence to be more open.

      • Greg Tippitt

        I bought my Paris to use for testing applications as I write them. I agree it would be very useful if there were an official root package from Ulefone. I understand the danger of novice users fouling up their device so it does not work, but perhaps a root package for download, with a huge warning to use at your own risk. You could also make it clear that you will only support devices with the standard firmware.

        A version of the production firmware with root permissions enabled, would be far better for developers that having to use firmware of unknown origins that has been cobbled together from different parts of other firmware.

        Great piece of hardware. The only thing I would change would be to support Adobe DNG raw images as well as JPG.

  • Christof

    Let me first state that I am globally happy with my buy. Very good device. I am glad to have bought it.
    However, there seems to be a problem with audio processing when using the in-built speaker. In this case, the sound volume is varying a lot: it seems like some noise suppression is going on – Quiet sounds are completely muted, the sound resumes when higher volumes appear in the music/video you watch. This does not happen while on headphones and needs a fix.

    • Thank you for the feedback, and we’ll study the problem and fix it as soon as possible.

  • Fernando Eslava

    I order at Igogo.es from 15th September and still not shiped until today.

    Ulefone not appear to be a serious company because delayed very much sending their product to suppliers.

    • stesil

      Same for me same vendor and same period. where it is?

  • Loreto Corpuz

    Maybe this phone is good but as of now I cannot post a comment since it is not yet available here in the Philippines. Please make it available since Philippines is the capital phone user in the world.

    • Hello, now we have an overseas sales director named Jerry (jerry@ulefone.com) and he’s exploring our offline distribution network very hard. Hope people in country can enjoy Ulefone soon. Thank you.

  • Ramis

    Add USB Type-C

    • Thank you. But seems it not possible presently. It will involve an overhaul of PCB and that’ll be another phone. We may add Type-C to later models. Also we’ll wait until Type C is popular, because that’ll be very annoying if you go somewhere without taking your USB cable when you release no one around uses Type-C. Thank you for joining discussion, anyway.

  • Ko Kos

    I received my Paris today. Flash doesn’t work. I don’t know if it’s a software problem or hardware’s

  • el Buffo

    A great Phone! Android 6 Marshmallow would be great, because of improved battery livetime.

    • I guess so, but we have to wait until MTK release the mashmallow kernel code for MTK6753.

  • ST Ammo

    Great phone, was buying it just to test the camera and I’m a bit disappointed about it.
    1. It has good sensor, it has best aperture atm in a smartphone cameras (like LG G4 also have f/1.8) but still a lot of noise in pictures especially in a low light.
    And it’s all about algorithm code that could be fixed and polished.More and more young people are looking for a smartphone with a good camera so don’t leave it updating. Even Doogee announced that they’ll bring performance photography to budget phones soon. So you have an advantage being first already in a market at that price tag with such a camera.
    2. As it was mentioned and you’ve answered in comments – you need to give a code to community for customization. Sure you don’t suggest changing and rooting your build in UI, but also you can’t byu Android 6 from Google atm. So community will make it and will polish it by their-self and it will ad not seen value to a Paris like a most custom friendly phone.

    • Hieu Nguyen

      I agree wholeheartedly. I was so disappointed in the camera quality. ulefone will not admit it themselves how poor the quality of the photos are.

    • Congratulations. You are chosing as one of the 10 winners. Please contact our customer service giving your shipping information and we’ll send you the glass protector. And thank you very much for keeping attention to our products.

      • Thank you Ulefone. Sorry for straight critics, but I wish you best, to be well growing and never stopping.

  • PCD

    Hi, I was thinking of buying the Ulefone Paris, but when I saw that it’s not working on any 3G network here in Canada, I was very disappointed. So I decided to buy the Mlais MX Base who is full frequency on all network here in Canada. You have to add 3G band 850MHz/1900MHz to make this phone perfect. Thank you.

    • Thank you. We’ll see if that’s possible.

  • Nizar Hammadi

    great phone it’s a copy of iphone6

    • Hmmm, Paris does not have any on its front face. It’s an entire piece of glass.

  • Jim Alex

    Good phone but battery is very bad. With 3g – 4g open it needs charging in the half of the day. Another bad thing is that the notification led has a bad color and you cannot turn it off so this is bad for the battery . And there is no menu for the active case with the magnet….
    I hope ulefone brings the new android 6 to paris !!!!

    • Thanks for the feedback. About these problems. Please email to our customer service service@ulefone.com. I think that may not be universal.

  • bmegif

    I have two problems with the camera: i can not turn off the shutter sound (it has sound even i put the phone in silent mode). The second: it is very slow, it launches very slowly and i have to wait a way too much time between two pictures. Except these two issues the phone is perfect, keep up the good work guys!

    • Hieu Nguyen

      And not to mention the camera takes some horrible photos with heaps of noise and artefacts. The camera UI is also very ancient looking..

  • Tiy Brown

    I think it’s an exceptional phone, great looks, great feel, great build quality!
    The only gripe I have is the charging time, I have only had this phone for 3 days and has had an update already (that’s no bad thing) shows that ulephone cares.
    So, since the update, 6 hours! To charge? That’s really poor! Can’t rush around with this!

    • Hello, we’ll release update to solve the charging problem this month. Thank you.

  • Aamir Khan

    I have two problems with the camera: i can not turn off the shutter sound (it has sound even i put the phone in silent mode). The second: it is very slow, it launches very slowly and i have to wait a way too much time between two pictures. Except these two issues the phone is perfect, keep up the good work guys!

    • Thanks for the feedback. That’ll be very valuable to us.

  • Aamir Khan

    Good phone but battery is very bad. With 3g – 4g open it needs charging in the half of the day. Another bad thing is that the notification led has a bad color and you cannot turn it off so this is bad for the battery . And there is no menu for the active case with the magnet….
    I hope ulefone brings the new android 6 to paris !!!!

  • seniorbp pal

    I have a Paris – the first rom version had double tap awake – a very
    useful feature for less wear on the power button.
    It was disappointing to see It had disappeared
    after the first and second update- are we going to get it back ?
    If possible can we also add smart wake also ? (wake up with a gesture swipe up /down).
    One vote for Auto-root switch.

    • Hello, yes we are fixing the problems caused with the double tap. And we’ll recover it later.
      For smart gesture, we’ll consider that. Thanks.

  • Sigve Pigve

    Please fix bluetooth audio skipping, and add aptx-support if possible. Otherwise good phone, but needs battery optimization as well.

    • Hello, yes we’ll keep improving battery life. But for the first problem, you may contact our customer service and offer some details. service@ulefone.com Thanks for the feedback.

  • Alessandro Aleanka Piro

    Choosen the italian language the menù to change screen ratio is not in Italian. Other useful thing is create a shortcut to reduce the screen, without pass by the settings menù.

  • Adrian

    1. Improve the image quality and shutter speed – 7/10 pictures in good light are blurred
    2. Add “Smart Awake” and “Gesture Sensing”

    Phone well-made but after 2 weeks of use I thought about changing it because the picture quality is terrible…
    I compared with other phones in the same price and Doogee F3 Pro is now a much better phone.

    • Hieu Nguyen

      Please also mention this to ulefone on twitter. They refuse to acknowledge the poor performance of the Paris camera.

      • Adrian

        I don’t use twitter.
        I recommend 2 applications to Ulefone Paris – “A Better Camera” and “QuickPic” :)

        • Hieu Nguyen

          Thanks man I will give them a go!

  • Javi

    Hello,

    Please do not do outdoor tests. Do it tests indoors with poor lighting, that’s when the quality of the camera loses much

    The videos are of good quality but the pictures do not. The problem is in the photos, not videos. Objects, sometimes distorted or blurred out, especially in the background of the photo. They also tend to have much saturation

    The front camera takes very dark photos. When focus shows good quality, but to make the picture darker leaves

    thank you

    • Hieu Nguyen

      Please mention this to ulefone on twitter. They refuse to acknowledge the poor performance of the Paris camera.

  • Felix Bachmair

    Hi,
    * Since you have an exchangeable battery, it would be great if you would sell a bigger battery pack, which increases the battery capacity to > 3000mAh of course with a little more thickness… need longer battery lifetime!
    * Improve battery consumption
    * Android 6 would be great at some point
    * where can I find the menu for the active cover
    * gps works nice, but a compass would have been great
    * USB C connector!
    * root access
    Thanks!

    • Congratulations. You are chosing as one of the 10 winners. Please contact our customer service giving your shipping information and we’ll send you the glass protector. And thank you very much for keeping attention to our products.

      • Felix Bachmair

        Thanks but hope the problems will be fixed soon

  • Neil De Silva

    Am I missing something or is there no way to adjust the volume of any media you play until you actually start playing it? Can this be fixed so that you can control the ringer, media and alarm volumes independantly.
    Bring back the double tap to wake feature which is a great feature that all touch screen phones should have.
    Also I dont know how the software handles the network signals but my ulefone seems to cycle through the 4G, 3G and E signals quite a lot. Sometimes I’ll only have E coverage even in the open air where my previous phones have had strong 4G signal. Is this a hardware issue with the ulefone Paris antennas?

    • Hello, the first and second are good suggestions and we’ll take them into consideration. But for the third, should be individual problems. Please contact our customer service service@ulefone.com for solution.

    • Congratulations. You are chosing as one of the 10 winners. Please contact our customer service giving your shipping information and we’ll send you the glass protector as gift. And thank you very much for keeping attention to our products.

  • Alex

    Hello..
    I bought a Ulefone Paris few days ago…and now I’m trying to get the “root permissions”..
    Unfortunately: Kingroot ,Kingroot or Root Genius are not working.
    Some of you could help me by giving some suggestions..?
    Thanks

    • Adrian

      iRoot works fine

      • Alex

        Hello Adrian..
        Thanks…now I’ll try with iRoot…and then I’ll let you know

      • Hieu Nguyen

        would also like to know which version of iRoot as well. Thanks in advance.

  • Daniel

    It would be nice to get bugs fixed like not being able to open the battery menu in the Settings app or to use the hardware volume control as they crash the system-ui service every time I am try to lower my phones volume :-(

    • Hello, the system-ui problem is confired under Austrian German language. What’s your language please? We’ll be grateful if you can send the other problem with a few screenshots to our customers service service@ulefone.com.

      • Daniel

        Battery menu is now working after a factory reset, so this problem seems to be solved for now. I’m was using the de_AT language but switched to de_DE since the system-ui crash bug only appears in the de_AT language.

  • Barbace

    Please add back double tap to wake and share a sure way to get root.

  • seniorbp pal

    When I check messages (sms) it automatically wants to answer and I am unable to check my account sms notifications without several tries.

    More votes for 2xtap awake and autoroot.

    Quick setting menu is very “scarce” I suggest adding other features /tiles:
    – screen off and lock,
    – data connection toggle on/off.
    – turn phone off,
    – screen timings,

    • Hello, yes we’ll recover tap-awakening later when we fix the bugs that it may cause. As for the suggestions about toggle. We’ll let our engineers know.

      • Javi Ramallo

        Thanks!

    • Javi Ramallo

      +1 for 2xtap awake

  • Gioacchino Cuva

    PAY ATTENTION!!!
    Who want the solution for root on Ulefone Paris, can read this post on XDA, I have found the solution, through recovery!!!
    http://forum.xda-developers.com/showpost.php?p=63587992&postcount=16

    • seniorbp pal

      Before rooting I suggest a full backup – do we know a working solution for this ? perhaps MTK Droid tools ?

    • Thanks for the guidance. We don’t officially offer root guidance, in order not to cause some unexpected problems. But your efforts will be very useful to some advanced users.

  • Antonio Palermo

    i want double tap to wake…please!

    • Javi Ramallo

      Yesss please

      • Hello, we’ll do when bugs are fixed.

        • Javi Ramallo

          THX.

  • Gioacchino Cuva

    I don’t know if this is normal, but when I install a new app from market, when finish to install, this last start immediatily and is fastidious. Is there a method for block this situation???

    • Hello, this is a confirmed problem. We fix it later. But for now, you can long press the U-browser icon, drag it to “Info” and disable it. :)

  • Daniel

    Fonts seem not to have bold types, therefore it’s hard to see the difference between read and unread mails in the gmail app.

    • Hello, this is a known problem, and we’ll fix it in later versions of software.

      • Javi Ramallo

        Really thanks for that.

    • Javi Ramallo

      This is important. Really.

  • Daniel

    App permisson appear in the lock-screen all the time when active. would be nice to be able to disable the notification in the lock-screen.

    • Thanks for the feedback. And i’ll let our engineers know it.

  • Gioacchino Cuva

    I read that you have castrated charging at 0.5 amps, it is possible to remove this restriction in the future ?? 4 hours charging seem excessive, the same processor (MTK6753) in another mobile phone, supports fast charging 3 amps!!!

  • Gioacchino Cuva

    Is possible to add in setting menu, the option in order to choose enable/disable 4G?? I saw in other smartphone, and can be usefull in that place where the LTE coverage is low. Instead, in drop down menu, add the toggle for enable/disable data connection.

    • Congratulations. You are chosing as one of the 10 winners. Please contact our customer service giving your shipping information and we’ll send you the glass protector. And thank you very much for keeping attention to our products.

      • Gioacchino Cuva

        Thank you very much….keep it up!!! :)

        • Gioacchino Cuva

          “Thanks for the gift but don’t forget to do the improvement”

  • seniorbp pal

    This phone could be much better the software problems mentioned up to now were solved in an upcoming update + and THE BEST if the battery could be updated to around 2800-3000 mAh. My opinion is that 5″ is the ideal size if we are using it mainly as a phone, gps (the best), info centre – and not as a Tablet.

    • Congratulations. You are chosing as one of the 10 winners. Please contact our customer service giving your shipping information and we’ll send you the gift. And thank you very much for keeping attention to our products.

  • Hieu Nguyen

    I’d also like to suggest more styles for the battery covers. Like the Ulefone Power, you made some really nice designs. Would be nice if you could make some beautifully designed battery covers for the Ulefone Paris too to purchase as accessories.

  • Juan A.M.

    I suggest a FOTA update fixing/disabling 0.5A charging. Right now it is so slow and same MTK on other devices is supporting 3A charging. Other suggestion is to improve camara app/software. Rifght now i have seen other moviles with the same OV sensor doing better photo/pictures than mine. That’s are the 2 big issues i found. The rest seems to be fine and it is a great mobilephone to compete with other brands like elephone, umi or even international monsters on the same equivalent gap.

    • Hello, this week we’ll release an update to improve camera performance. And later we’ll release updates to improve battery charging and lasting. Thanks for the feedback.

  • Javi Ramallo

    Definitely an exceptional phone with a great design.
    The feeling in the hand is fantastic. I am happy with the purchase.

    Only some points to improve IMO:
    1 – As far I have tested, In light day conditions, the camera take slightly blurry pictures even in the focus point.

    It is strange but the autofocus give a fantastic image but the capture, 7 of each 10 times is blurry. From my point of view there is something wrong in the exposure time or something like that.

    2 – “Double tap” to wake up is strongly needed. Even with no screen security setting. Not always works with no screen security setting. It is important check this.
    3 – More control over the quick access icons, (in the toolbar, you know). change them, move them , etc …
    4 – Keep running the FOTA updates. It makes us feel cared for and care.

    great work.

    Thanks.

    • Congratulations. You are chosing as one of the 10 winners. Please contact our customer service giving your shipping information and we’ll send you the glass protector. And thank you very much for keeping attention to our products and your practical feedbacks.

      • Javi Ramallo

        Really thanks.

      • Javi Ramallo

        Can it come in 2 weeks?

  • Hieu Nguyen

    Is there any news on when the next update to fix battery consumption and improve the camera is going to be released? Even if its just a rough estimate.

    • hi, camera-invovled updates will be released this week.

  • Marcel Jurek

    1. Double tap wake up – really miss this feature
    2. GPS accuracy – not sure if only my device do this, but I’ve tested accuracy, gps test show accuracy around 50 meters when driving, after I stop the car on lights accuracy goes to circa 3 m, so there is some kind of latency when I’m fast moving. Can it be fixed somehow? I’m using high accuracy in location mode settings
    3. FOTA – error after I tried to wireless update (release from 2015-10-16)

    4. Camera – the sound when manual focus could be more pleasant, less noisy or option of turned off

    • Congratulations. You are chosing as one of the 10 winners. Please contact our customer service giving your shipping information and we’ll send you the glass protector. And thank you very much for keeping attention to our products.

      • Marcel Jurek

        “yeah, wicked!”

  • Дмитрий Хмелевский

    Hi. This phone is almost perfect. You already know about problems with camera and battery optimization, so i don’t write about it. I have another problem. I got white spot on my display above touch buttons. What should i do?

    • Hi, please contact our customer serivce and he’ll tell you how.

  • seniorbp pal

    I can confirm the rooting procedure by Gioacchino Cuva (see below) – it was successful (flashing custom recovery had to be done twice),
    does anyone know a working xposed + gravity box version for this phone ?

  • Ese Yacino

    1. When I pair my wireless headphones (JABRA MOVE) and listen to the music, the music cuts out every 5 secondes, it’s a big problem for me ;
    2. When I use the speaker below, the sound vary and don’t stay at the same level.

    Thank you to solve those problems guys !

    • Javi Ramallo

      I have no such problems here.

      • Ese Yacino

        Good for You ;)

    • hi, please contact our customer service service@ulefone.com

  • Javi Ramallo

    is just me or someone else have the impression that the user ulefone is lost ?

    We will be abandoned? uhmmm
    will be a new update via FOTA?.

    We would appreciate some information.

    • Jackie

      Hello, i don’t know why you get such an impression. We have released 2 updates since it was released late September. And this week another update will be released to improve the camera. We may not solve all the problem in once, but we’ll release updates when a few problems are fixed.

    • Hi, we have released 2 in the past month or so and we’ll release another this week to improve camera and more to come later.

      • Javi Ramallo

        Definitely we are not abandoned.. Sorry for I led to believe something like that.

        When we don’t have news from your during a couple of days, we have this fear due to others precedents.

        With your answers we have the assurance that you are there, working and doing your best to solve our problems and this is a great sign of quality.

        In My Opinion it is more important that you answers regularly more than that the new update come a little before or after. The important thing is that somebody is working to try to solve issues, and that someone (forinstance somebody like you) keep informed us that this is happening. This kind of thing gives us peace of mind and confidence in your company.

        Thanks for that.

        I wish you a very useful and functional new release

  • seniorbp pal

    The way I see it:
    We are discussing among ourselves – maybe pointlessly –
    I don’t see too many promising answers from Ulefone representatives.
    Formerly I had the impression they cared about the users/customers.

    • Hieu Nguyen

      They don’t care. I emailed their customer service regarding an issue with bright white spots in the LCD screen (overly lit backlight) and they are blaming the issue on being caused by pressure during shipment and won’t help me and are making me go back to the seller, even though in my original email to them, the seller won’t help either because they say it’s too common of an issue with these cheap Chinese phones.

      • Hello, a responsible seller will not say that. If they say that, it means they don’t get supplies directly from us at all and of course they’ll not turn to us for help.

    • Sorry i can’t make promise until i’m sure we can do it. But since the phone was released, we have released 2 updates and one will come this week and more will come later. Is that not more convincing than making promises?

      • seniorbp pal

        This is the first time I have heard of this week’s update – can we have a sneek- preview as what will be amended ?
        I have noticed with joy also we are getting answers – hooray. Much better than keeping silent.

      • Javi Ramallo

        Agree.

  • Jim Alex

    You should :
    1) Fix the battery drain . The phone consumes very much battery when it is on standby mode.
    2) Add a menu for the notification led , so we could turn it off….
    3) Add a menu for the Proximity sensor , so we can calibrate it . Its a shame you remove this menu. Be pro had it and i did calibrate my device.
    4) Sell spare battery . I see noone has a battery and i want to buy one.
    5) Made a silicon case for this phone . Paris is so beautifull .
    6) Add a menu for the smart wake of the case you sell. There is no menu so we can made changes.

    • seniorbp pal

      Spare batteries are selling on Ali express – I found 8 dealers, price has started to go down also. Search “ulefone paris battery”.

    • Congratulations. You are chosing as one of the 10 winners. Please contact our customer service giving your shipping information and we’ll send you the glass protector. And thank you very much for keeping attention to our products.

      • Jim Alex

        I sent a message with my shipping address and the customer service sent me a message to write a few words here to proove I am a winner. Is there anything else I should do?

      • Jim Alex

        Dats gr8t, have sent email.

  • Cezar Crican

    Hardware:
    1. I use the phone a lot while it is on a flat surface (table). Because of the main camera size, the phone doesn’t stand still when pressing the back button for example, or any area of the screen for that mattter. This can be fixed by modifying the back cover as to have a bump or anything on the opposite side of the camera.

    2. prevent the brighter spot on the display – it probably isn’t from transport but from assembly of manufacture – which here would be a manufacturer problem – but luckily for me, it’s not such a big issue.

    Software – which I know you can solve.

    1. When I run out of wifi or disconnect or even when not turned on at all, the mobile data doesn’t take over the job, even if it’s on. I’m guessing it’s a power saving feature, but it’s very annoying. Turning mobile data ON and OFF doesn’t solve the problem. The only solution I found is to dial *100# (which, in my country, is a mobile operator number for cost and other features )
    2. the fast menu that comes from the top of the screen (I don’t know it’s name) drops and closes in two stages (two touches) – which is annoying. I guess it’s that way in order to read the notifications, but I rarely want to read the notifications from that menu. I suggest you make it so that when one drags the top , the whole menu appears, just like when it’s locked.

    3. mobile data on/off button more accesible. Good thing if we could choose what shortcuts we can put in the power control.

    • Cezar Crican

      BTW, I do not have a battery drain problem.
      Plus.
      Software problem no. 4 – the phone restarts randomly, once or twice a day. I haven’t found a pattern yet, but I guess it meets a bug and restarts to get over it.

  • lorenzo

    Very good Ulefone Paris.
    I have found three problems:
    1) “Double tap” to wake up is strongly needed
    2) Fonts seem not to have bold types, therefore it’s hard to see the difference between read and unread mails in the gmail app
    3) automatic run app after install is insane
    I hope in next update….

    • Gioacchino Cuva

      You have copyed and translated my comment….I want paid the copyrights!!! :P

      • lorenzo

        These are the problemi of Paris for all!!!! I hope that Ulefone fix them

  • Antonio Palermo

    i have a Ulefone Paris is a very beautiful but….

    I have this problems:

    tapping to wake up is missing

    automatic open app after install

    battery drain ..consumes very much battery when it is on standby.

    missing a menu for the notification led it would be very useful

    I hope in next firmware update to fix….

  • palec

    Hi
    I have Ulefone Paris, which is in my opinion very nice phone but…
    – I am experiencing problems with proximity sensor, display turns on and off sometimes during the phone call. So it would be great to have some kind of proximity sensor calibration in the settings
    – Camera quality not the best, quality of the pictures could be better (looking forward to the mentioned update)
    – battery drains pretty fast
    – double tap to wake the screen is missing
    – a bit yellowish or a bit gray display (especially in the settings)

    Looking forward for the next update.

  • Peter

    * double tap to wake the screen is missing

    * live Wallpaper not working

    • Gioacchino Cuva

      1) Bug resolution, work in progress
      2) I haven’t tried, I don’t use it, but is annoying bug
      3) Bug resolution, work in progress. For now, you can long press the U-browser icon, drag it to “Info” and disable it. :)
      4) I have suggested too!!! :)

      • seniorbp pal

        Mobile data can be directly accessed from quick settings menu – tap the phone signal icon in the second row. Works both ways on/off.

  • Lorenzo

    We hope to start to see some improvement with next updates.
    I’m using Ulefone Paris for a couple of days and I noticed the following call them “bugs”:
    – Back key is not precise (not sure if it is because virtually invisible), you have groped a few times to get the required result.
    – Touch not awake, I happen very often as I write some letters are not taken … (I do not know if it’s just my device).
    – I’m using 2 Sim cards (for calls I checked the “ask me every time” so I decide each time from what number to start the call. Well using the voice command “phone guy called” command takes, at this point should out the request card selection. Sometimes this does not appear and remains without doing anything ..
    – Me too from the problem to score as “unknown” (as soon as the called party answers) for outgoing calls. And ‘quite annoying as the entry in the call log is unknown.
    – Reload long .. (4 to 7 hours), some are still a little disoriented at the beginning but you’ll get used to, because even then the battery life seems more than acceptable.
    – Another thing to say since there are bold to read the emails are almost identical to emails already read.

  • Robert

    Have just received the Paris and all seems great. Really nice phone to use, however the lack of Bold fonts to identify un-read emails and text is a real pain as unread messages and emails are easily missed. A fix in the next update would be good.

  • seniorbp pal

    An update was promised for this week – is this promise going to be fulfilled ? Of course my previous question about this remained mostly unanswered.

    • seniorbp pal

      It wasn’t uploaded.

      • Hieu Nguyen

        If you read on the other blog post, Ulefone mentioned that there were last minute bugs picked up and hence it was delayed a few days and will be released this week.

  • Edmundas

    I like this phone, but I don’t think I will buy another Ulefone phone, because I have also these problems:
    1) brighter spot on the display (and I think it’s Ulefone company problem, no phone assembling quality control)
    2) same problem like other customer – when I use the speaker below, the sound vary and don’t stay at the same level (it’s irritating when you want quietly listen radio )

  • Тарас Питленко

    Ulefone Paris wonderful device, but I believe it can be improved as follows:

    1) Make smartphone more compact.

    2) Set the screen better. Fix the deficiencies.

    3) Set a larger battery.

    4) Make camera more better.

    5) improve software relating to the camera and power consumption.

    6) Add smart features

    7) Replace the plastic on softtach

  • Adrian

    Please add the bold font in gMail – I cant see unread emails by bold font, everything seems to be like old mail …

  • seniorbp pal

    Sine the OTA updates do not work with rooted phones, we should be able to can get these updates in zip to flash from custom recovery (TWRP). Has anyone tried ?

    It seems too much fuss to re-flash and redo the system after each update.

  • Дмитрий Хмелевский

    Please make more cases for Ulefone Paris like you do for Be Pro and other.

  • Antonio Palermo

    this is a bug i find in my paris whith last firmware
    * double tap to wake the screen is missing when readded this?* live Wallpaper not working! is incredible this working all mobile phone..in paris not working!
    * When I take a picture and I click on the square to go to the gallery then back to the camera if you touch the screen to focus always brings me to the gallery
    * I can not set a background in vertical portrait mode
    * small spot on the display at the bottom visible on a white background
    * it would be useful volume selection level ringtone, notification , multimedia and separate alarms with each one its volume

    • Dexterue

      Yes, i have similar problems after update with double tap, and batery empty much faster than before

  • seniorbp pal

    Are the OTA updates available for PC download for manual flashing ?

  • Ionut

    1. Ubrowser contains a virus (scanned with malwarebytes). pls remove the app. it canot be uninstalled.
    2. when i make a call i receive the error “call not sent. limit exceeded” (this appears every one of 2 calls).
    3. pls allow the option to remove the google search bar widget.
    4. the touchscreen response is very bad. when i browse pages on the menu it opens app
    5. when i install or update app it opens automatically. pls cancel this.
    6. pls include the option to always turn on the capacitive keys backlighting like on the samsung phones. it is very annoying that the light is turned off after a few seconds and the keys are disabled.
    7. pls include the double tap option to unlock the phone

  • Edmundas

    Make live wallpaper option in the phone.

  • Peter

    Really embarrassing that live wallpapers not working.
    After updating the camera I can not see improvements. advertising images from the camera are probably modified.